Our Story
About In4ra
We're a London-based, remote-first IT services company on a mission to make technology work for businesses — not against them.
Who We Are
Built for Modern Business
In4ra IT Business Support was founded in 2019 with a clear purpose: to give businesses of all sizes access to enterprise-grade IT support without the enterprise price tag.
Based in the heart of London, we operate as a remote-first company — meaning we can support clients across the UK without geographical limits, while remaining available for on-site visits when needed.
Our team of specialists brings deep expertise across managed IT, cybersecurity, cloud platforms, Microsoft 365, Cisco networking, telecommunications, and more. We're proud to be a self-owned, independent business — which means our focus is always on our clients, not shareholders.
We believe great IT support is about more than fixing problems. It's about building a relationship, understanding your business, and helping you use technology as a genuine competitive advantage.
Our Specialisms
What We're Good At
Verified Business Protection
In4ra Trust Centre
When you trust In4ra with your systems, data and staff, you deserve to know exactly what protection is in place on both sides of that relationship. Below are the four active insurance covers we carry, underwritten by Hiscox Insurance Company Limited — one of the UK's foremost specialist insurers — and what each one means in practice for your business.
Technology
Professional Indemnity
Covers IT consultancy, managed services, software implementation and telecoms provision. Retroactive to April 2019.
Worldwide
Third-party protection
Public & Products Liability
Third-party bodily injury and property damage arising from our business operations and products, including £250,000 representation costs.
Worldwide
Own losses & third-party claims
Cyber & Data
Data breach response, data recovery, reputation protection and third-party privacy liability. Includes Directors' personal cyber cover and 24-hour incident response.
Worldwide
24-hour PR response
Crisis Containment
Round-the-clock crisis communications via Hill & Knowlton Strategies Ltd, activated at the first sign of a reputational incident.
United Kingdom
What This Means for You
Your work is backed by indemnity
If In4ra makes an error or provides incorrect advice on your project, a £1,000,000 Professional Indemnity policy stands behind it. You are protected — not just us.
On-site work, fully covered
Any accidental damage caused by our engineers on your premises is covered under our Public & Products Liability policy. You can have us on site with complete confidence.
Cyber-insured & NCSC trained
Your data is handled by a cyber-insured provider whose staff complete NCSC-certified security training through the Hiscox Risk Academy — a verified commitment, not a verbal one.
Crisis response, around the clock
If something serious happens, In4ra has 24-hour professional crisis support in place to respond immediately. No scrambling, no delay — a structured plan from the first moment.
Procurement and compliance teams, please note: many organisations require their IT suppliers to carry Professional Indemnity and Cyber Liability insurance as a condition of contract. In4ra meets both requirements, with worldwide PI cover and Cyber & Data protection in place for the current policy year. Documentation is available on request.
Underwritten by Hiscox Insurance Company Limited
NCSC Certified Cyber Training — Hiscox Risk Academy
FCA & PRA Regulated Insurer
Worldwide Professional Indemnity Cover
Insurance details are published for transparency purposes only. All figures represent limits of indemnity and are subject to full policy terms, conditions and excesses. Covers are underwritten by Hiscox Insurance Company Limited (registered number 00070234), authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Active policy period: 24 July 2026 to 23 July 2027.
How We Work
Our Values
These aren't just words on a wall — they're the principles that guide every interaction, every ticket, and every client relationship.
Genuine Partnership
We don't just fix tickets — we invest in understanding your business. Our goal is to be a trusted extension of your team, not just a supplier.
Rapid Response
When something goes wrong, every minute matters. We respond fast, communicate clearly, and resolve issues efficiently — minimising disruption to your operations.
No Jargon
Technology can be complex, but our communication doesn't have to be. We explain things in plain English and make sure you always know what's happening and why.
Remote-First
Our remote-first model means we can support businesses across the UK without geographical limits — delivering expert IT support wherever you are.
Security-Minded
Cybersecurity isn't an afterthought for us — it's woven into everything we do. We help businesses stay protected, compliant, and resilient.
Always Available
Business doesn't stop at 5pm, and neither do we. Our 24/7 service desk means you always have support whenever you need it most.
Trust & Integrity
Every recommendation we make is guided by what's right for your business, not what's easiest for us. We earn trust through consistency, honesty, and always doing what we say we will.
Global Operations
Global Technology Partnerships
As we continue to grow our global footprint, we prioritise operational excellence. We are committed to providing a seamless experience for our international clients and partners.
Our business is fully registered for international trade; our Economic Operators Registration and Identification (EORI — verify on GOV.UK (opens in a new tab)) registration enables us to handle international imports and exports with full regulatory compliance.
This allows us to serve our international partners with confidence, ensuring that the movement of goods and services is handled with the professionalism and reliability our clients expect.
EORI Registered with HMRC
Worldwide Import & Export Ready
Full Regulatory Compliance
Trusted International Partnerships
EORI registration and supporting compliance documentation are available to partners and procurement teams on request.
Ready to Work With Us?
Get in touch and let's talk about how In4ra can support your business.
Globally Working Together
Cisco & Westcon-Comstor
Our partnership with Cisco and Westcon-Comstor strengthens every solution we deliver. Cisco provides world-leading networking, cybersecurity, and cloud technologies. Westcon-Comstor — Cisco's largest global distributor and the only distributor fully dedicated to Cisco — ensures every product we deploy is genuine, secure, and backed by a trusted global supply chain.
Together, they give In4ra and our clients a unified backbone of authentic technology, partner-exclusive pricing, and enterprise-grade reliability.
Benefits for Our Clients
- Authentic Cisco hardware & licensing sourced through a secure, validated supply chain
- Better pricing via Cisco partner incentives and Comstor deal registration
- Faster delivery & deployment through advanced logistics and staging
- Enterprise-grade solutions including Cisco Secure, Meraki, Catalyst, XDR, and Observability
Benefits for In4ra
- Direct access to Cisco engineering, training, and early-release technologies
- Growth support through Cisco's 360 Partner Program and Comstor's MSP enablement
- A global distribution partner that acts as an extension of our business
In4ra Work Experience Initiative
Give a young person real IT skills
We fund practical placements that give young people hands-on IT experience while helping local microbusinesses stay resilient. Find out how you can support a placement or get involved.
The In4ra Management Programme
Shape tomorrow's business leaders, today
Wherever your interests lie — HR, sales and marketing, administration, IT, or finance — the In4ra Management Programme offers a route in. Gain real-world experience, learn from experienced mentors, and take your first step toward a management career.