Code of Conduct
This Code of Conduct sets clear expectations for professional behaviour at In4ra. It exists to create a safe, respectful and productive workplace where everyone can do their best work and where clients and colleagues are treated with dignity.
Last updated: 23 June 2026
Foundation
Core Principles
Be patient and courteous
Treat colleagues and clients with calmness and professionalism at all times.
Be inclusive
We welcome and support people of all backgrounds and identities.
Be considerate
Recognise that your decisions affect others and act with their interests in mind.
Be respectful
Disagreement is normal; personal attacks are not.
Standards
Expected Behaviour
Communicate professionally
Choose words carefully, be clear, and keep tone constructive.
Collaborate responsibly
Share information, meet commitments, and escalate issues when needed.
Protect confidentiality
Handle client and company information with care and in line with policies.
Own mistakes and learn
Admit errors, focus on solutions, and share lessons learned.
Not Tolerated
Unacceptable Behaviour
The following are not tolerated at In4ra and may lead to disciplinary action up to and including dismissal.
- Harassment or threats of violence.
- Discriminatory language or jokes.
- Sharing sexually explicit or violent material.
- Personal insults using racist, sexist, or other derogatory terms.
- Unwelcome sexual attention or persistent unwanted contact.
- Advocating or encouraging any of the above.
If someone asks you to stop a behaviour, stop immediately.
Process
Resolving Issues & Reporting
Resolve constructively
When disagreements arise, seek to understand the other perspective and work toward a solution.
Report concerns
If you experience or witness unacceptable behaviour, report it to your manager or HR. Reports will be treated seriously and investigated promptly.
No retaliation
Retaliation against anyone who raises a concern in good faith is strictly prohibited.
Always Growing
Commitment to Improvement
Our differences are a strength. We value diverse perspectives and continuous improvement. Focus on resolving issues, learning from mistakes, and supporting one another so we can deliver the best outcomes for our clients and team.
Questions or concerns?
Contact HR at [email protected] — all reports are handled with discretion.