The In4ra team

About In4ra

Meet the Team

We are a team of passionate IT professionals committed to delivering outstanding support, security and technology solutions to businesses and schools across the UK.

Integrity

We do what we say we will do. Our clients trust us with their critical systems and we take that responsibility seriously.

People first

Whether it is our team or our clients, we put people at the centre of every decision we make.

Technical excellence

We stay ahead of the curve so our clients do not have to. Continuous learning is built into how we work.

Community

We are proud to support education, social mobility and the communities we operate in through our work and our partnerships.

Our people

Founded in 2019, In4ra has grown into a team of dedicated specialists. Every member brings deep expertise and a shared commitment to client success.

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Alex Harrison

Founder & Managing Director

Leadership

Alex founded In4ra in 2019 with a vision to make enterprise-grade IT support accessible to SMEs and schools across the UK. With over 15 years of experience in managed IT services, Alex leads the strategic direction of the business and maintains close relationships with key clients.

Expertise

Strategic leadershipManaged IT servicesBusiness developmentClient relations
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Priya Sharma

Head of Cyber Security

Cyber Security

Priya leads our cyber security practice, helping clients achieve Cyber Essentials certification, meet DfE standards and build resilient security postures. She holds CISSP and CISM certifications and has a background in financial services security.

Expertise

Cyber EssentialsISO 27001Penetration testingSecurity awareness training
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Marcus Webb

Service Desk Manager

Service Desk

Marcus oversees our service desk operations, ensuring clients receive fast, effective first and second-line support. He is passionate about ITIL best practices and has built a team culture centred on first-contact resolution and continuous improvement.

Expertise

ITIL v4Service desk operationsMicrosoft 365Remote support
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Fatima Al-Rashid

Senior IT Account Manager

Client Services

Fatima manages relationships with our education and construction sector clients, ensuring they get maximum value from their support packages. She has a talent for translating complex technical requirements into clear, practical solutions.

Expertise

Account managementEducation sector ITSupport packagesClient onboarding
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James Okafor

IT Infrastructure Engineer

Technical

James specialises in network design, server infrastructure and cloud migrations. He leads our IT installations projects and has delivered complex infrastructure upgrades for clients across London and the South East.

Expertise

Network infrastructureAzure & Microsoft 365IT installationsCloud migration
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Sophie Chen

Management Programme Lead

People & Development

Sophie runs our IT Management Programme, mentoring the next generation of IT professionals through structured rotations, coaching and professional development. She is also responsible for our university partnerships and graduate recruitment.

Expertise

Graduate developmentMentoring & coachingUniversity partnershipsL&D strategy

Want to join us?

We are always looking for talented people who share our values. Browse our current vacancies or get in touch to discuss opportunities.